People who look at FullStory for understanding where visitors get stuck often look at GetFoxChat too. This page says what GetFoxChat does, from the product itself. It makes no claims about FullStory: for FullStory's current features and prices, read FullStory's own website.
Each Fullstory cell links the page on Fullstory's own site that shows it (hover for the words found there) and the date we checked; "Not found" means we did not find it on their pages, not that it cannot exist. Prices are left out: see our plans and Fullstory's pricing page.
| Feature | GetFoxChat | Fullstory |
|---|---|---|
| Lights up the spot on the page it is talking about | Yes: Rings the exact button, link or field in its answer our page | Partly: Pre-built hotspot beacons highlight page areas; no chat assistant pointing from answers. their page (checked 20 Oct 2026) |
| Step-by-step guided tours | Yes: Walks a visitor through a task one step at a time, across pages our page | Yes: Guides and Surveys add-on builds in-app product tours and onboarding checklists. their page (checked 20 Oct 2026) |
| Answers from your own pages | Yes: Reads your site and help articles and answers from them our page | Not found on their pages (checked 20 Oct 2026) |
| Replies in the visitor's language | Yes: Answers in the language the visitor writes in our page | Not found on their pages (checked 20 Oct 2026) |
| Spam kept out of the inbox | Yes: Spam is filtered and filed under its own inbox filter our page | Not found on their pages (checked 20 Oct 2026) |
| Walkthrough video recorder | Yes: Record a how-to by clicking through it, no code our page | Not found on their pages (checked 20 Oct 2026) |
| Changelog or product announcements | Yes: in-app announcements on the pages you choose, and your AI Operator answers what shipped from your own changelog our page | Partly: In-app banners can announce new features; no changelog page feature found. their page (checked 20 Oct 2026) |
| Install on WordPress, Wix, Shopify, Webflow, Framer | Yes: WordPress, Wix, Shopify, Webflow, Framer | WordPress, Shopify, Webflow Wix, Framer: not found on their pages (checked 20 Oct 2026) |
| Free plan or free trial | Yes: First month free on every plan our page | Yes: FullstoryFree is a permanent free plan with no credit card. their page (checked 20 Oct 2026) |
| Integrations | Yes: Slack alerts; imports from Zendesk, Intercom, Crisp, Help Scout and Freshdesk; site-builder plugins our page | Not found on their pages (checked 20 Oct 2026) |
Where GetFoxChat is ahead: it lights up the spot on the page from its own answers, where Fullstory's pages show only a partial form (see the first row). Also, it records walkthrough videos, and it answers from your own pages; we did not find that on Fullstory's pages (checked 20 Oct 2026). Where Fullstory is stronger: not a chat tool: deep session replay, heatmaps, funnels and product analytics, with in-app tours and surveys tied to that behavior data.
GetFoxChat is a chat widget for your website. The GetFoxChat AI Operator (that you name as you like) answers visitors from your site's own pages, and from help articles you import from Zendesk, Intercom, Crisp, Help Scout, Freshdesk or a CSV file.
It shows, not only tells. When the answer is a button or a field on the page, the operator highlights that element. When the answer is a sequence of steps, it runs a guided tour: Step 1 of 4, a Next button, a Skip tour button, and the step moves on when the visitor clicks the highlighted element. A visitor who leaves the page mid-tour finds it waiting at the same step when they come back. You record tours once, with the bookmarklet or the Chrome extension.
It knows why visitors came. You list the goals visitors come to your site for, such as buying, booking a demo or getting support. GetFoxChat can draft them from your own menus and buttons. The operator reads the pages and clicks a visitor makes to recognise the goal, starts with that goal's first step when the visitor opens the chat, and counts how many reach the goal.
A person is one click away. The chat has a Talk to a person button, and you can take over a conversation and reply from the GetFoxChat inbox. After some conversations the chat asks the visitor how it did, at most once a month per visitor.
Every week we ask the GetFoxChat AI Operator real questions on 4 of our own sites, and check that it answered, gave the right link, and pointed at the right button or started the right tour. The latest complete run shown on our proof page, on 13 October 2026, passed 90 of 148: 16 of 27 on foxplug.com, 19 of 29 on getfoxchat.com, 29 of 38 on groupfinds.com and 26 of 54 on mentionfox.com. More than half of the misses were how-to questions that should have started a step-by-step tour; the page shows every answer, misses included.
GetFoxChat has three plans, Starter, Pro and Agency, each one flat monthly price. You sign up with no card; the first month of any plan is free, and the checkout asks for a card. There is no per-resolution AI fee. See pricing.
GetFoxChat is website chat only. It has no ticketing system, no phone, SMS or WhatsApp channel, no session recording or replay, no product analytics suite, and no surveys or NPS. Tours and highlights work only on sites where you have added the GetFoxChat script. If any of these is what you need from FullStory, check FullStory's site for it.
No. The install is one script tag added to your site's template. There are install guides for WordPress, Shopify, Wix, Squarespace and Webflow.
Yes. The first month of any plan is free. You sign up with no card; the checkout asks for a card when you pick a plan.
Type your address and watch the GetFoxChat AI Operator (that you name as you like) answer from your own pages.
GetFoxChat