How It Works
FoxChat's DOM Intelligence continuously scans your pages and identifies every interactive element -- buttons, links, inputs, tabs, modals. When Foxy needs to guide a user, it uses a 5-tier selector strategy to find the right element reliably:
- Tier 1: Semantic selectors (data attributes, ARIA labels, roles)
- Tier 2: Unique IDs and stable class names
- Tier 3: Text content matching ("the button that says Submit")
- Tier 4: Visual position and hierarchy (3rd item in the sidebar)
- Tier 5: Auto-heal -- if an element moved or renamed, Foxy finds it by context
This means Foxy adapts automatically when your UI changes. Push a redesign on Friday, and Monday your chat guidance still works.
Why It Matters
- Zero maintenance -- no CSS selectors to update when classes change
- Works on any site from day one -- no setup, no tagging, no editor
- Survives redesigns, A/B tests, and dynamic content without breaking
- One script tag gives Foxy full awareness of your entire UI
How It Compares
vs WalkMe DeepUI: WalkMe requires a proprietary editor to tag elements. FoxChat discovers them automatically. WalkMe costs $15K-100K/year. FoxChat starts at $29/month.
vs Chameleon / UserGuiding: They rely on CSS selectors that break when class names change. FoxChat uses text content and semantic matching -- it finds "the Submit button" even if the class changed from btn-primary to submit-btn.
vs Tooltip tools (Appcues, Pendo): They place static tooltips at fixed positions. FoxChat places guidance dynamically based on what the user is actually doing.
No credit card required. One script tag. Works on any website.