Answer desk hunters while they compare workspaces tab by tab
People choosing a coworking space ask very practical things: can they get in at night, is there a phone booth, can they use the address for their company. GetFoxChat answers from your memberships and amenities pages, and sends tours and custom office requests to your community team.
What freelancers, remote workers and small teams ask on a coworking space website
These are the questions freelancers, remote workers and small teams typically type into a coworking space website. Next to each: which of your pages answers it, and what the operator does with it.
“What's the difference between a hot desk and a dedicated desk?”
Answered from: your memberships page. Explains the options as the memberships page describes them and links to it.
“Can I come in for a day to try it out?”
Answered from: your day passes page. Points to the day pass page and what it includes. It does not reserve a desk.
“Can members get in late at night or at weekends?”
Answered from: your access and hours page. Repeats the staffed hours and any out-of-hours access the page describes, and which memberships it applies to.
“Do you have quiet phone booths for calls?”
Answered from: your amenities page. Checks the amenities page for call booths or quiet zones and describes what is listed.
“Can non-members book a meeting room for a client pitch?”
Answered from: your meeting rooms page. Explains what the page says about non-member bookings and highlights the booking link if the visitor is on that page. It does not check availability.
“Can I use your address to register my company?”
Answered from: your business address and mail page. Shares what the page says about business addresses and mail handling. It gives no legal advice on company registration.
“Is it okay to bring my dog to work?”
Answered from: your amenities page. Repeats the pet policy if the page has one. If not, it says the page does not mention pets and offers to ask the team.
“Do you have a private office for a team of five?”
Answered from: your memberships page. Describes the private office options the page lists and passes the specific team size to the community team.
“How much notice do I need to give to cancel my membership?”
Answered from: your membership terms page. Quotes the notice terms from the page and links to them.
“Has my package arrived at the front desk?”
Answered from: no page can answer this. Explains that it cannot see deliveries or member accounts and offers the Talk to a person button.
Routing example: sending a visitor to the right page
Visitor
“Hey, I'm a freelance designer, mostly on video calls, sometimes working late. Would a hot desk work for me or do I need something else? And can I try it first?”
Operator
“Your memberships page compares the desk and office options side by side, which is the quickest way to see what fits your routine. For calls, the amenities page lists the phone booths or quiet areas available. Late access is covered on the access and hours page, and the day pass page explains how to try the space first. I can pass your details to the team if you would like a tour.”
Page it points to
Memberships yourwebsite.com/memberships
It maps each part of a freelancer's routine to the page that covers it and leaves the tour to the space's staff. When that link is on the page the visitor is already looking at, the operator highlights it.
The pages that let it answer
The operator answers only from your own public pages, so these are the pages worth having on a coworking space website:
| Page | Typical address | What it lets the operator answer |
|---|---|---|
| Memberships | /memberships | Lets the operator explain the difference between hot desks, dedicated desks and private offices as your page lists them. |
| Day passes | /day-pass | Answers visitors who want to try the space before committing. |
| Meeting rooms | /meeting-rooms | Covers room sizes, equipment and how members and non-members can use them. |
| Amenities | /amenities | Lets it answer questions about internet, phone booths, kitchen, showers, bike storage and pets. |
| Access and hours | /hours | Explains staffed hours and any out-of-hours access your page describes. |
| Business address and mail | /virtual-office | Answers whether members can register a business address or receive post. |
| Membership terms | /terms | Gives it your wording on notice to cancel, pausing a membership and guest rules. |
When it passes the conversation to you
- A company wants a quote for a custom private office or a whole floor.
- A visitor wants to book a tour at a particular time.
- A member reports a problem with their access card, desk or internet.
- Someone wants to host an event in the space.
It will not reserve desks or rooms, check occupancy or look up a member's account or mail. It only answers from your published pages.
What the operator does on every page
- It reads your public pages and answers from what they say, in the language the visitor writes in.
- It points to the page that has the answer, and highlights the link when it is on the page the visitor is viewing.
- When your pages don't have the answer, it says so and offers Talk to a person. Your team replies from the GetFoxChat inbox; when nobody is online, the visitor can leave an email address.
- Asked whether it is a person, it says it is an AI assistant.
- You see what visitors asked and which questions your pages didn't answer.
Putting it on your site is one line of code: install guides for every platform.
Find out what your visitors can't find
See the 5 questions your visitors are likely to ask that your pages don't clearly answer. Free, no account needed.
The chat starts as Foxy. Rename it and change the avatar anytime. Plans and what each includes: pricing.