Answer session questions while you're behind the camera or editing
People browsing a photographer's portfolio want to know what a session looks like, what to wear, and how they get their photos. GetFoxChat answers from your session and FAQ pages so you can keep shooting and editing, and passes date questions straight to you.
What clients ask on a photographer website
These are the questions clients typically type into a photographer website. Next to each: which of your pages answers it, and what the operator does with it.
“What should we wear for family photos?”
Answered from: your what to wear page. It shares your styling tips and links the guide.
“Do you photograph newborns at home or in a studio?”
Answered from: your sessions page. It describes the newborn session setup you publish and links it.
“How do we get our photos after the session?”
Answered from: your experience page. It explains how you describe gallery delivery and does not promise turnaround times you have not stated.
“Do you give us the raw unedited files?”
Answered from: your FAQ page. It repeats your policy on raw files and links it.
“Can we print the photos ourselves?”
Answered from: your FAQ page. It shares what your FAQ says about print release and personal use.
“Do you travel for weddings?”
Answered from: your locations and travel page. It relays your travel policy and passes questions about a specific destination to you.
“Are you free on the last Saturday in June?”
Answered from: your contact page. It says it cannot check your calendar and shares the inquiry form or passes the chat to you.
“What happens if it rains on our outdoor session?”
Answered from: your FAQ page. It explains your weather rescheduling policy as written.
“Do you do corporate headshots for a whole team?”
Answered from: your sessions page. It describes any team headshot service you list or says the site does not mention it.
“Can I see more of your wedding work?”
Answered from: your portfolio page. It links the wedding gallery and highlights the link if the visitor is already on the portfolio page.
From free checks of real photographer websites: What photographer visitors ask.
Routing example: sending a visitor to the right page
Visitor
“We're getting engaged photos done this fall and want something outdoors at golden hour. Do you do that, and what should we wear so we don't clash?”
Operator
“Your sessions page describes the outdoor engagement sessions you offer, and your what to wear guide has tips on coordinating colors so outfits don't clash. For a fall date, I can pass your message to the photographer.”
Page it points to
What to wear yourwebsite.com/what-to-wear
The styling guide is the page couples most often need before a session, and dates go to the photographer. When that link is on the page the visitor is already looking at, the operator highlights it.
The pages that let it answer
The operator answers only from your own public pages, so these are the pages worth having on a photographer website:
| Page | Typical address | What it lets the operator answer |
|---|---|---|
| Sessions | /sessions | Lets the operator explain the session types you offer, such as family, newborn, headshots or weddings. |
| Portfolio | /portfolio | Gives the operator galleries to point to when a visitor asks about your style. |
| What to wear | /what-to-wear | Answers styling, color and outfit change questions before a session. |
| The experience | /experience | Explains how a session unfolds, from planning to the shoot to the gallery delivery. |
| Locations and travel | /locations | Covers studio versus outdoor sessions and whether you travel. |
| FAQ | /faq | Handles retainers, rescheduling for weather, print rights and raw files. |
| Contact | /contact | Provides the inquiry form or email the operator shares for date questions. |
When it passes the conversation to you
- A client asking to lock in a date or place a retainer
- Requests for a custom collection or album not described on the site
- A past client asking about a missing or expired gallery
- Questions about publishing or commercial use of the photos
It will not book sessions, check your calendar or price a custom package. It answers from your session, portfolio and FAQ pages.
What the operator does on every page
- It reads your public pages and answers from what they say, in the language the visitor writes in.
- It points to the page that has the answer, and highlights the link when it is on the page the visitor is viewing.
- When your pages don't have the answer, it says so and offers Talk to a person. Your team replies from the GetFoxChat inbox; when nobody is online, the visitor can leave an email address.
- Asked whether it is a person, it says it is an AI assistant.
- You see what visitors asked and which questions your pages didn't answer.
Putting it on your site is one line of code: install guides for every platform.
Find out what your visitors can't find
See the 5 questions your visitors are likely to ask that your pages don't clearly answer. Free, no account needed.
The chat starts as Foxy. Rename it and change the avatar anytime. Plans and what each includes: pricing.