Help parents find the right tutoring before the next test comes around
Parents tend to look for tutoring right after a disappointing report or just before exams, and they want to know quickly whether you cover their child's subject and level. GetFoxChat answers from your subjects, sessions and getting started pages, and hands matching a child with a tutor to your staff.
What parents and students ask on a tutoring center website
These are the questions parents and students typically type into a tutoring center website. Next to each: which of your pages answers it, and what the operator does with it.
“Do you help students prepare for college entrance exams?”
Answered from: your subjects page. Checks the subjects page for entrance exam preparation and describes what is listed. If that exam is not mentioned, it says so and offers to ask the center.
“My daughter is struggling with algebra, which level would she fit in?”
Answered from: your subjects page. Points to the maths levels on the subjects page and explains how the getting started page says a child is placed. It does not place the child itself.
“Is tutoring online, at your center, or both?”
Answered from: your how sessions work page. Explains the formats the page describes and links to it.
“Is it one-to-one or in small groups?”
Answered from: your how sessions work page. Repeats how the page describes group sizes and one-to-one options, without adding details the page does not give.
“Is there a free first session or an assessment?”
Answered from: your getting started page. Describes the first step the getting started page lists and highlights the link if the parent is already on that page.
“Are your tutors background checked?”
Answered from: your tutors page. Shares what the tutors page says about checks and qualifications. If the page is silent on checks, it says so and passes the question on.
“How will I know if my son is actually improving?”
Answered from: your progress and reporting page. Explains how the page says progress is shared with parents. It does not promise any grade improvement.
“What happens if we miss a session because of a school trip?”
Answered from: your schedule and policies page. Quotes the page's policy on missed or rescheduled sessions and links to it.
“Can we pause tutoring over the summer?”
Answered from: your schedule and policies page. Describes what the policies page says about pausing or stopping, and offers a person if the family's situation is not covered.
“Which tutor does my child have on Thursdays?”
Answered from: no page can answer this. Says it cannot see schedules or student records and offers the Talk to a person button or an email follow-up.
From free checks of real tutoring center websites: What tutoring center visitors ask.
Routing example: sending a visitor to the right page
Visitor
“Hi, my son is in his final year and has exams in the spring. He needs help with chemistry and maybe maths. How do we get started, and can he do it online?”
Operator
“Your getting started page explains the first steps for a new student, so that is the place to begin. For chemistry and maths, the subjects page lists the levels covered, including exam-year support if it is offered. The how sessions work page explains whether sessions run online, in the center or both. If you would like to talk through timing before the exams, I can connect you with the team.”
Page it points to
Getting started yourwebsite.com/getting-started
It routes each part of the parent's question to the page that answers it and offers a person for the timing conversation. When that link is on the page the visitor is already looking at, the operator highlights it.
The pages that let it answer
The operator answers only from your own public pages, so these are the pages worth having on a tutoring center website:
| Page | Typical address | What it lets the operator answer |
|---|---|---|
| Subjects and levels | /subjects | Lets the operator tell a parent whether you cover a subject, a school year or a particular entrance or admissions test. |
| How sessions work | /how-it-works | Answers questions about group or one-to-one sessions, online or in-center, and what a typical session looks like. |
| Getting started | /getting-started | Explains the first steps, such as an initial assessment or trial session, as your page describes them. |
| Our tutors | /tutors | Covers how tutors are chosen and checked, which parents often ask about before leaving a child with someone. |
| Progress and reporting | /progress | Lets it explain how parents hear about their child's progress and homework. |
| Schedule and policies | /policies | Gives it your wording on missed sessions, holidays and how to stop or pause tutoring. |
When it passes the conversation to you
- A parent wants their child matched with a particular tutor.
- A family asks to book, move or cancel a specific session.
- A parent wants to discuss a learning difficulty or special educational need.
- Someone asks about an invoice or a package they already bought.
It will not assess a child's level, enrol a student or promise better grades. It does not see timetables, invoices or student records.
What the operator does on every page
- It reads your public pages and answers from what they say, in the language the visitor writes in.
- It points to the page that has the answer, and highlights the link when it is on the page the visitor is viewing.
- When your pages don't have the answer, it says so and offers Talk to a person. Your team replies from the GetFoxChat inbox; when nobody is online, the visitor can leave an email address.
- Asked whether it is a person, it says it is an AI assistant.
- You see what visitors asked and which questions your pages didn't answer.
Putting it on your site is one line of code: install guides for every platform.
Find out what your visitors can't find
See the 5 questions your visitors are likely to ask that your pages don't clearly answer. Free, no account needed.
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