Install guide: Shopify

Add GetFoxChat to your Shopify site

As of November 3, 2026, to add GetFoxChat to Shopify, paste the snippet on its own line just above the closing </body> tag in your theme's layout file theme.liquid, which every page of the store is built on (Shopify's own guide, September 30, 2026). The video on this page shows GetFoxChat installed on a Shopify store and live in 3 minutes (watch it).

Before you start: You need the store owner account or staff access to themes. If your theme is a trial of a paid theme, you have to buy it before Shopify lets you edit its code. source

Easiest: the GetFoxChat app for Shopify

Install the GetFoxChat app from the Shopify App Store. It reads your store, lets you try the chat in your Shopify admin, and puts it in your theme with one switch once you start your free month. No theme code to edit.

Install GetFoxChat from the Shopify App Store. The app opens in your Shopify admin and reads your store's public pages; the What it read list fills in as it goes.
Ask it something about your store in the box on the same page, to see it answer from your own pages.
Press Start my free month. Shopify's own plan page opens; choose your plan there. Plans are on the GetFoxChat pricing page.
Press Switch on the chat in your theme. Your theme editor opens at App embeds; turn on GetFoxChat chat and click Save. source
The chat now shows in your store. It starts with a default name and avatar; change both under See conversations and settings.

If you later publish a different theme, turn the GetFoxChat chat embed on again in that theme. source

Get GetFoxChat on the Shopify App Store · Plans

Prefer to add the line yourself? The steps below do the same thing by hand.

New to the app? Read the GetFoxChat for Shopify help page.

Watch it first

GetFoxChat being installed on a Shopify store and answering on the storefront — Install GetFoxChat on Shopify and go live in 3 minutes

The line to add

Yours has your own site ID in place of YOUR_SITE_ID.

<script src="https://getfoxchat.com/widget.js" data-site-id="YOUR_SITE_ID" defer></script>

How do you add GetFoxChat to Shopify, step by step?

In GetFoxChat, open the install step for your site and copy your snippet. It already has your site ID in it. No account yet? Create one free.
From your Shopify admin, go to Online Store (under Sales channels), then Themes. source
Next to your current theme, click the ... button, then Edit code. source
In the file list on the left, open the layout folder and click theme.liquid (the default layout that all pages use). source
Press Ctrl+F on Windows or Command+F on Mac, search for </body>, and paste the snippet on a new line just above it. source
Click Save (or press Ctrl+S on Windows, Command+S on Mac). source
Back in GetFoxChat, press Check my site. The chat switches on once GetFoxChat finds the snippet on your live pages.

Shopify's own guide: Shopify Help: edit theme code. Checked 2026-09-30; if Shopify renames a menu, its guide has the current wording.

Shopify gotchas

Code edits are tied to this theme. If you switch themes, or install a theme update whose code does not match your edits, the snippet is not carried over, so add it again. source
Shopify recommends duplicating your theme first so you have a backup copy to go back to. source
Leave the content for header and content for layout lines in theme.liquid alone; without them Shopify will not let you save the file. source

How do you remove it later?

Go to Online Store, then Edit code on your theme, open theme.liquid, delete the GetFoxChat line above </body>, and click Save.

Find out what your visitors can't find

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Your AI Operator starts as Foxy. Rename it and give it your own avatar in Settings. Plans and what each includes: pricing.