Looking for a Crisp alternative?
Crisp is a customer support suite: a chat widget, a shared inbox across many channels, a knowledge base, a CRM and an AI agent. If you are looking at alternatives, here is what Crisp does well, where GetFoxChat works differently, and a side-by-side table where every Crisp line links to Crisp's own page.
How this page is made: each Crisp line is taken from Crisp's own public pages, with a link to the page, and was checked on 2026-09-30. If we could not find it on Crisp's pages, we do not say it. We do not copy Crisp's prices; the pricing row links to their pricing page.
What Crisp is good at
- All inbound conversations from all channels go into one collaborative inbox your team works from.crisp.chat/en, checked 2026-09-30
- The AI can be trained from several sources: a crawl of your website, your Crisp knowledge base, past conversations and uploaded files such as PDFs and CSVs.crisp.chat/en/ai, checked 2026-09-30
- The MagicReply bot block has a confidence level setting; if the AI cannot find the answer it says so and your team follows up.crisp.chat/en/ai, checked 2026-09-30
- Crisp prices per workspace, the same regardless of how many conversations you have each month.crisp.chat/en/pricing, checked 2026-09-30
- Crisp says its data is hosted on European servers.crisp.chat/en/pricing, checked 2026-09-30
- MagicBrowse: a person on your team can start a co-browsing session with someone on your website and share a screen.crisp.chat/en/pricing, checked 2026-09-30
Where GetFoxChat is different
GetFoxChat is website chat. Its AI operator answers visitors from your own pages, and when the answer is something to click, it shows them where.
- It shows visitors where to click. Walkthroughs play on your live page: each step highlights the button or field to use, with Next and Skip, and pauses with a Resume button when the visitor asks something else.getfoxchat.com/features#walkthroughs
- Called Foxy by default, renamable, never pretends to be human. The operator starts as Foxy with the Foxy avatar; rename it and change the avatar anytime. It never presents itself as a person: asked, it says it is an AI assistant.getfoxchat.com/features#brain
- It says when it does not know. It is instructed to answer only from your content and not to make up features, prices or policies. When it does not have the answer, it says so, and the visitor can ask for a person.getfoxchat.com/features#brain
- It learns from your own site. Answers from your site's own pages and help content. It reads your public site to fill its knowledge base, and you can re-read the site when your pages change.getfoxchat.com/features#kb
- No per-conversation or per-resolution fee. Three plans, one flat monthly price each, and no per-conversation or per-resolution fee on any plan. Current prices are on the pricing page.getfoxchat.com/pricing
- Bring your Crisp help-centre articles. Imports help-centre articles from Zendesk, Intercom, Crisp, Help Scout, Freshdesk or a spreadsheet file.getfoxchat.com/features#kb
Crisp and GetFoxChat, side by side
| Question | Crisp | GetFoxChat |
|---|---|---|
| Channels | An AI Agent workflow can be triggered from the web chat widget, WhatsApp, Messenger, Instagram or email.crisp.chat/en, checked 2026-09-30 | Website chat only. One script tag, with install guides for WordPress, Shopify, Wix, Squarespace and Webflow.getfoxchat.com/features#widget |
| What the AI answers from | The AI can be trained from several sources: a crawl of your website, your Crisp knowledge base, past conversations and uploaded files such as PDFs and CSVs.crisp.chat/en/ai, checked 2026-09-30 | Answers from your site's own pages and help content. It reads your public site to fill its knowledge base, and you can re-read the site when your pages change.getfoxchat.com/features#kb |
| When the AI is not sure | The MagicReply bot block has a confidence level setting; if the AI cannot find the answer it says so and your team follows up.crisp.chat/en/ai, checked 2026-09-30 | It is instructed to answer only from your content and not to make up features, prices or policies. When it does not have the answer, it says so, and the visitor can ask for a person.getfoxchat.com/features#brain |
| Handing a chat to a person | All inbound conversations from all channels go into one collaborative inbox your team works from.crisp.chat/en, checked 2026-09-30 | Visitors can press Talk to a person and the conversation is flagged in your inbox; if nobody is available, the visitor is asked for an email address. You take over in one click and hand back to the AI when you are done.getfoxchat.com/features#takeover |
| Ticketing | A ticketing system with a customer portal where customers open new tickets or follow existing ones.crisp.chat/en/pricing, checked 2026-09-30 | An inbox for your website chats, with filters, private notes, tags and search across every message. No ticketing system.getfoxchat.com/features#inbox |
| Showing visitors where to click | MagicBrowse: a person on your team can start a co-browsing session with someone on your website and share a screen.crisp.chat/en/pricing, checked 2026-09-30 | Walkthroughs play on your live page: each step highlights the button or field to use, with Next and Skip, and pauses with a Resume button when the visitor asks something else.getfoxchat.com/features#walkthroughs |
| Free trial | A free trial of all Crisp features, no card required.crisp.chat/en/pricing, checked 2026-09-30 | Sign up with no card; the first month of any plan is free, and the checkout asks for a card when you pick a plan.getfoxchat.com/pricing |
| Pricing | Prices are on Crisp's own pricing page: crisp.chat/en/pricing, checked 2026-09-30 | Three plans, one flat monthly price each, and no per-conversation or per-resolution fee on any plan. Current prices are on the pricing page.getfoxchat.com/pricing |
Every Crisp cell links to the Crisp page it comes from, checked 2026-09-30. Every GetFoxChat cell links to our own features or pricing page.
Where Crisp has more than GetFoxChat
- WhatsApp, Messenger, Instagram and email alongside the chat widget. GetFoxChat is website chat only.Source: crisp.chat/en, checked 2026-09-30
- A ticketing system with a customer portal. GetFoxChat has an inbox for its website chats, but no tickets.Source: crisp.chat/en/pricing, checked 2026-09-30
- Co-browsing and screen sharing by a person on your team. GetFoxChat does not offer co-browsing; its AI operator does the pointing itself.Source: crisp.chat/en/pricing, checked 2026-09-30
- A plan that stays free. GetFoxChat's first month is free, then it is paid plans only.Source: crisp.chat/en/pricing, checked 2026-09-30
Which one fits
Crisp suits a team that wants every channel in one collaborative inbox, with co-browsing and a help center. GetFoxChat suits a site that wants website chat whose AI operator answers from its own pages and shows visitors where to click without anyone from the team joining.
Want the full fact-by-fact comparison? GetFoxChat vs Crisp.
Pages we checked
- crisp.chat/en, checked 2026-09-30
- crisp.chat/en/ai, checked 2026-09-30
- crisp.chat/en/pricing, checked 2026-09-30
Crisp changes its pages. Spotted something out of date? Email support@getfoxchat.com.