Looking for an Olark alternative?
Olark is a live chat tool. Here is what it does and who it is for, in Olark's own words, where GetFoxChat works differently, and when GetFoxChat is not the right pick.
How this page is made: each Olark line is taken from Olark's own public pages, with a link to the page and the date we checked it (2026-09-30). If we could not find it on Olark's pages, we do not say it. We do not copy Olark's prices; the pricing row links to their pricing page.
What Olark is and who it is for
What Olark is good at
- The agent looks things up on your live website, scoped to your own domains, before answering.olark.com/features, checked 2026-09-30
- Handoff to a person happens in the same conversation, and after hours the agent collects contact details for follow-up.olark.com/features, checked 2026-09-30
- It qualifies visitors against criteria you write in plain English.olark.com/features, checked 2026-09-30
- You can A/B test two assistant configurations.olark.com/features, checked 2026-09-30
- Olark connects to HubSpot, Salesforce, ActiveCampaign and webhooks.olark.com, checked 2026-09-30
Where GetFoxChat is different
GetFoxChat is website chat. Its AI operator answers visitors from your own pages, and when the answer is something to click, it shows them where.
- Called Foxy by default, renamable, never pretends to be human. The operator starts as Foxy with the Foxy avatar; rename it and change the avatar anytime. It never presents itself as a person: asked, it says it is an AI assistant.getfoxchat.com/features#brain
- A person can take over. Visitors can press Talk to a person and the conversation is flagged in your inbox; if nobody is available, the visitor is asked for an email address. You take over in one click and hand back to the AI when you are done.getfoxchat.com/features#takeover
Olark and GetFoxChat, side by side
| Question | Olark | GetFoxChat |
|---|---|---|
| What it is | Olark's AI agent answers questions, qualifies visitors and brings in a human when needed; it is trained on your own site.olark.com, checked 2026-09-30 | Answers from your site's own pages and help content. It reads your public site to fill its knowledge base, and you can re-read the site when your pages change.getfoxchat.com/features#kb |
| How it installs | Olark is installed with a code snippet; for WordPress it has a plugin, or you paste the snippet manually.olark.com/help/wordpress, checked 2026-09-30 | Website chat only. One script tag, with install guides for WordPress, Shopify, Wix, Squarespace and Webflow.getfoxchat.com/features#widget |
| Languages | The chat box default text is available in several languages, including English, German, Spanish, French, Italian, Dutch, Portuguese, Russian, Swedish, Turkish and Chinese.olark.com/help/languages, checked 2026-09-30 | Answers in the language the visitor writes in, or in one fixed language you set. Your knowledge base stays in your own language.getfoxchat.com/features#multilingual |
| What the AI does | Olark's AI agent answers questions, qualifies visitors and brings in a human when needed; it is trained on your own site.olark.com, checked 2026-09-30 The agent looks things up on your live website, scoped to your own domains, before answering.olark.com/features, checked 2026-09-30 | It is instructed to answer only from your content and not to make up features, prices or policies. When it does not have the answer, it says so, and the visitor can ask for a person.getfoxchat.com/features#brain |
| Inbox and helpdesk | Handoff to a person happens in the same conversation, and after hours the agent collects contact details for follow-up.olark.com/features, checked 2026-09-30 | An inbox for your website chats, with filters, private notes, tags and search across every message. No ticketing system.getfoxchat.com/features#inbox |
| Showing visitors where to click | Not stated on the pages we checked. | Walkthroughs play on your live page: each step highlights the button or field to use, with Next and Skip, and pauses with a Resume button when the visitor asks something else.getfoxchat.com/features#walkthroughs |
| Free trial or free plan | Live chat without AI can be tried free for 14 days with no credit card.olark.com/pricing, checked 2026-09-30 | Sign up with no card; the first month of any plan is free, and the checkout asks for a card when you pick a plan.getfoxchat.com/pricing |
| Pricing | Prices are on Olark's own pricing page: olark.com/pricing. We do not copy them. | Three plans, one flat monthly price each, and no per-conversation or per-resolution fee on any plan. Current prices are on the pricing page.getfoxchat.com/pricing |
Every Olark cell links to the Olark page it comes from. Every GetFoxChat cell links to our own features or pricing page.
Where Olark has more than GetFoxChat
- Lead qualification against your own criteria, with CRM integrations such as HubSpot and Salesforce. GetFoxChat does not qualify or route leads to a CRM.Source: olark.com/features, olark.com, checked 2026-09-30
- A/B testing of two AI assistant configurations. GetFoxChat has no A/B testing.Source: olark.com/features, checked 2026-09-30
- SSO in enterprise packages. GetFoxChat does not offer SSO.Source: olark.com/pricing, checked 2026-09-30
When GetFoxChat is not the right pick
Pick Olark if you are a marketing team that wants an AI agent qualifying leads and routing them into HubSpot or Salesforce, with A/B tests on the agent itself. GetFoxChat is not the right pick if lead qualification and CRM routing are the main job, or if you need SSO. Pick GetFoxChat if you want website chat whose AI operator answers from your own pages and shows visitors where to click.
Want the full fact-by-fact comparison? GetFoxChat vs Olark. Comparing Olark with another tool? Olark vs Smartsupp.
Pages we checked
Olark changes its pages. Spotted something out of date? Email support@getfoxchat.com.