Looking for a Chatra alternative?
Chatra is a live chat tool. Here is what it does and who it is for, in Chatra's own words, where GetFoxChat works differently, and when GetFoxChat is not the right pick.
How this page is made: each Chatra line is taken from Chatra's own public pages, with a link to the page and the date we checked it (2026-09-30). If we could not find it on Chatra's pages, we do not say it. We do not copy Chatra's prices; the pricing row links to their pricing page.
What Chatra is and who it is for
- Chatra is live chat, chatbots, email and social messaging for talking with visitors on your website, in real time or at your own pace in messenger mode.chatra.com, checked 2026-09-30
- Chatra says it is trusted by more than 45,000 businesses and online stores and is built for businesses big and small.chatra.com, checked 2026-09-30
What Chatra is good at
- A Free plan for one agent, listed as free forever, and a free 10-day trial of paid plans with no credit card required.chatra.com/plans, checked 2026-09-30
- Email, Instagram and Facebook messages are managed from one multichannel dashboard.chatra.com, checked 2026-09-30
- A real-time list shows visitors currently on your website, with browsing history and location, so you can greet them personally.chatra.com, checked 2026-09-30
- Chatra works once its widget code is placed on your website; installation guides cover WordPress, Shopify, Joomla, Drupal, Wix and Google Tag Manager.chatra.com/help, checked 2026-09-30
- Chatra has iOS and Android apps for agents.chatra.com/apps, checked 2026-09-30
- Targeted (proactive) chats open on the pages you choose, with default trigger templates such as cart saving and checkout assistance.chatra.com/help, checked 2026-09-30
- The Reports tab shows team performance, chat ratings and average response time, and reports download as a CSV file.chatra.com/help, checked 2026-09-30
Where GetFoxChat is different
GetFoxChat is website chat. Its AI operator answers visitors from your own pages, and when the answer is something to click, it shows them where.
- Called Foxy by default, renamable, never pretends to be human. The operator starts as Foxy with the Foxy avatar; rename it and change the avatar anytime. It never presents itself as a person: asked, it says it is an AI assistant.getfoxchat.com/features#brain
- A person can take over. Visitors can press Talk to a person and the conversation is flagged in your inbox; if nobody is available, the visitor is asked for an email address. You take over in one click and hand back to the AI when you are done.getfoxchat.com/features#takeover
Chatra and GetFoxChat, side by side
| Question | Chatra | GetFoxChat |
|---|---|---|
| What it is | Chatra is live chat, chatbots, email and social messaging for talking with visitors on your website, in real time or at your own pace in messenger mode.chatra.com, checked 2026-09-30 | Answers from your site's own pages and help content. It reads your public site to fill its knowledge base, and you can re-read the site when your pages change.getfoxchat.com/features#kb |
| How it installs | Chatra works once its widget code is placed on your website; installation guides cover WordPress, Shopify, Joomla, Drupal, Wix and Google Tag Manager.chatra.com/help, checked 2026-09-30 | Website chat only. One script tag, with install guides for WordPress, Shopify, Wix, Squarespace and Webflow.getfoxchat.com/features#widget |
| Languages | The widget can be multilingual: you set the widget texts for each language used.chatra.com/help, checked 2026-09-30 | Answers in the language the visitor writes in, or in one fixed language you set. Your knowledge base stays in your own language.getfoxchat.com/features#multilingual |
| What the AI does | Chatra's chatbot sends messages with reply options the visitor picks from, continuing until the scenario ends or the visitor asks to be connected to an agent.chatra.com/help, checked 2026-09-30 The chatbot answers frequently asked questions and can learn about the visitor's needs before they are transferred to a person.chatra.com/bot, checked 2026-09-30 | It is instructed to answer only from your content and not to make up features, prices or policies. When it does not have the answer, it says so, and the visitor can ask for a person.getfoxchat.com/features#brain |
| Inbox and helpdesk | Chatra has iOS and Android apps for agents.chatra.com/apps, checked 2026-09-30 | An inbox for your website chats, with filters, private notes, tags and search across every message. No ticketing system.getfoxchat.com/features#inbox |
| Showing visitors where to click | Not stated on the pages we checked. | Walkthroughs play on your live page: each step highlights the button or field to use, with Next and Skip, and pauses with a Resume button when the visitor asks something else.getfoxchat.com/features#walkthroughs |
| Free trial or free plan | A Free plan for one agent, listed as free forever, and a free 10-day trial of paid plans with no credit card required.chatra.com/plans, checked 2026-09-30 | Sign up with no card; the first month of any plan is free, and the checkout asks for a card when you pick a plan.getfoxchat.com/pricing |
| Pricing | Prices are on Chatra's own pricing page: chatra.com/plans. We do not copy them. | Three plans, one flat monthly price each, and no per-conversation or per-resolution fee on any plan. Current prices are on the pricing page.getfoxchat.com/pricing |
Every Chatra cell links to the Chatra page it comes from. Every GetFoxChat cell links to our own features or pricing page.
Where Chatra has more than GetFoxChat
- Email, Instagram and Facebook messages in the same dashboard. GetFoxChat is website chat only.Source: chatra.com, checked 2026-09-30
- A Free plan for one agent. GetFoxChat's first month is free, then it is paid plans only.Source: chatra.com/plans, checked 2026-09-30
When GetFoxChat is not the right pick
Pick Chatra if you want simple live chat with scripted bots, email and social messages in one dashboard, and a free plan for one agent. GetFoxChat is not the right pick if you need email, Instagram or Facebook messages or a plan that stays free. Pick GetFoxChat if you want website chat whose AI operator answers from your own pages and shows visitors where to click.
Want the full fact-by-fact comparison? GetFoxChat vs Chatra.
Pages we checked
Chatra changes its pages. Spotted something out of date? Email support@getfoxchat.com.