Looking for a JivoChat alternative?
JivoChat is a live chat tool. Here is what it does and who it is for, in JivoChat's own words, where GetFoxChat works differently, and when GetFoxChat is not the right pick.
How this page is made: each JivoChat line is taken from JivoChat's own public pages, with a link to the page and the date we checked it (2026-09-30). If we could not find it on JivoChat's pages, we do not say it. We do not copy JivoChat's prices; the pricing row links to their pricing page.
What JivoChat is and who it is for
- JivoChat brings live chat, social media, messengers and phone calls into one place.jivochat.com, checked 2026-09-30
- JivoChat describes itself as an all-in-one solution for customer service.jivochat.com, checked 2026-09-30
What JivoChat is good at
- It connects WhatsApp, Instagram, Facebook, Telegram, email and Apple Business Chat.jivochat.com, checked 2026-09-30
- Telephony Plus connects a phone number and manages calls.jivochat.com, checked 2026-09-30
- Video calls let you show customers your products right in the chat.jivochat.com, checked 2026-09-30
- JivoChat has a Free plan, and you can downgrade to the free version anytime.jivochat.com/pricing, checked 2026-09-30
- JivoChat can be installed on unlimited websites for no extra fee.jivochat.com/pricing, checked 2026-09-30
- Agents can watch visitors in real time: who they are, where they come from and what they are looking for.jivochat.com/features, checked 2026-09-30
- Proactive invitations can be set by time on site, number of visits and the customer's location.jivochat.com/features, checked 2026-09-30
Where GetFoxChat is different
GetFoxChat is website chat. Its AI operator answers visitors from your own pages, and when the answer is something to click, it shows them where.
- Called Foxy by default, renamable, never pretends to be human. The operator starts as Foxy with the Foxy avatar; rename it and change the avatar anytime. It never presents itself as a person: asked, it says it is an AI assistant.getfoxchat.com/features#brain
- A person can take over. Visitors can press Talk to a person and the conversation is flagged in your inbox; if nobody is available, the visitor is asked for an email address. You take over in one click and hand back to the AI when you are done.getfoxchat.com/features#takeover
JivoChat and GetFoxChat, side by side
| Question | JivoChat | GetFoxChat |
|---|---|---|
| What it is | JivoChat brings live chat, social media, messengers and phone calls into one place.jivochat.com, checked 2026-09-30 | Answers from your site's own pages and help content. It reads your public site to fill its knowledge base, and you can re-read the site when your pages change.getfoxchat.com/features#kb |
| How it installs | JivoChat installs with a chat code, with help guides for WordPress, Shopify and other platforms.jivochat.com/help, checked 2026-09-30 JivoChat can be installed on unlimited websites for no extra fee.jivochat.com/pricing, checked 2026-09-30 | Website chat only. One script tag, with install guides for WordPress, Shopify, Wix, Squarespace and Webflow.getfoxchat.com/features#widget |
| Languages | The chat widget is customizable in 25 languages.jivochat.com/pricing, checked 2026-09-30 | Answers in the language the visitor writes in, or in one fixed language you set. Your knowledge base stays in your own language.getfoxchat.com/features#multilingual |
| What the AI does | The AI Agent handles standard requests and can resolve up to 80% of conversations automatically, JivoChat says.jivochat.com, checked 2026-09-30 JivoChat chatbots can be connected to websites, messengers and social media to answer frequent questions.jivochat.com, checked 2026-09-30 | It is instructed to answer only from your content and not to make up features, prices or policies. When it does not have the answer, it says so, and the visitor can ask for a person.getfoxchat.com/features#brain |
| Inbox and helpdesk | JivoChat reports track chat quality and quantity, and agents' response time, working hours and activity.jivochat.com/features, checked 2026-09-30 | An inbox for your website chats, with filters, private notes, tags and search across every message. No ticketing system.getfoxchat.com/features#inbox |
| Showing visitors where to click | Video calls let you show customers your products right in the chat.jivochat.com, checked 2026-09-30 | Walkthroughs play on your live page: each step highlights the button or field to use, with Next and Skip, and pauses with a Resume button when the visitor asks something else.getfoxchat.com/features#walkthroughs |
| Free trial or free plan | Paid plans come with a 14-day trial period.jivochat.com/pricing, checked 2026-09-30 | Sign up with no card; the first month of any plan is free, and the checkout asks for a card when you pick a plan.getfoxchat.com/pricing |
| Pricing | Prices are on JivoChat's own pricing page: jivochat.com/pricing. We do not copy them. | Three plans, one flat monthly price each, and no per-conversation or per-resolution fee on any plan. Current prices are on the pricing page.getfoxchat.com/pricing |
Every JivoChat cell links to the JivoChat page it comes from. Every GetFoxChat cell links to our own features or pricing page.
Where JivoChat has more than GetFoxChat
- WhatsApp, Instagram, Facebook, Telegram, email and Apple Business Chat channels. GetFoxChat is website chat only.Source: jivochat.com, checked 2026-09-30
- Phone calls and video calls. GetFoxChat has neither.Source: jivochat.com, checked 2026-09-30
- A free plan. GetFoxChat's first month is free, then paid plans only.Source: jivochat.com/pricing, checked 2026-09-30
- A mobile SDK. GetFoxChat has no mobile SDK.Source: jivochat.com/pricing, checked 2026-09-30
When GetFoxChat is not the right pick
Pick JivoChat if you sell and support across WhatsApp, Instagram, Telegram, email and phone and want all of it in one app, with video calls. GetFoxChat is not the right pick if you need messaging, email or phone channels, video calls, or a free plan. Pick GetFoxChat if you want website chat whose AI operator answers from your own pages and shows visitors where to click.
Want the full fact-by-fact comparison? GetFoxChat vs JivoChat.
Pages we checked
JivoChat changes its pages. Spotted something out of date? Email support@getfoxchat.com.