GetFoxChat vs JivoChat
JivoChat is an all-in-one customer service app that brings live chat, messengers, social media, email and phone calls into one place, with an optional AI agent. GetFoxChat is website chat whose AI operator answers from your own pages and shows visitors where to click. Every JivoChat fact below is quoted from JivoChat's own pages and linked.
How this page is made: each JivoChat line below is taken from JivoChat's own public pages, with a link to the page and the date we checked it (30 Sep 2026). If we could not read something on JivoChat's pages, we do not state it.
What JivoChat offers, from its own pages
Who it is for
- JivoChat describes itself as an all-in-one solution for customer service.jivochat.com, checked 30 Sep 2026
How it installs
- JivoChat installs with a chat code, with help guides for WordPress, Shopify and other platforms.jivochat.com/help, checked 30 Sep 2026
- JivoChat can be installed on unlimited websites for no extra fee.jivochat.com/pricing, checked 30 Sep 2026
Languages
- The chat widget is customizable in 25 languages.jivochat.com/pricing, checked 30 Sep 2026
Pricing
- JivoChat has a Free plan, and you can downgrade to the free version anytime.jivochat.com/pricing, checked 30 Sep 2026
Trial and free plan
- Paid plans come with a 14-day trial period.jivochat.com/pricing, checked 30 Sep 2026
AI agent
- The AI Agent handles standard requests and can resolve up to 80% of conversations automatically, JivoChat says.jivochat.com, checked 30 Sep 2026
- JivoChat chatbots can be connected to websites, messengers and social media to answer frequent questions.jivochat.com, checked 30 Sep 2026
Inbox and helpdesk
- JivoChat reports track chat quality and quantity, and agents' response time, working hours and activity.jivochat.com/features, checked 30 Sep 2026
- Agents can share dialogues and invite specialists to join a chat.jivochat.com/features, checked 30 Sep 2026
Channels
- JivoChat brings live chat, social media, messengers and phone calls into one place.jivochat.com, checked 30 Sep 2026
- It connects WhatsApp, Instagram, Facebook, Telegram, email and Apple Business Chat.jivochat.com, checked 30 Sep 2026
- Telephony Plus connects a phone number and manages calls.jivochat.com, checked 30 Sep 2026
- A Mobile SDK is listed in its top plan.jivochat.com/pricing, checked 30 Sep 2026
Other
- Proactive invitations can be set by time on site, number of visits and the customer's location.jivochat.com/features, checked 30 Sep 2026
- Agents can watch visitors in real time: who they are, where they come from and what they are looking for.jivochat.com/features, checked 30 Sep 2026
- A Google Analytics integration tracks JivoChat events and conversions with goals.jivochat.com/features, checked 30 Sep 2026
- An API accepts customer requests from your own mobile apps or services via webhook.jivochat.com/features, checked 30 Sep 2026
Showing visitors around the page: does JivoChat do it?
GetFoxChat: When the answer is a button, link or field on the page, the operator scrolls to it and draws a ring around it with a short note, instead of describing where it is. For a task with several steps, the operator runs a guided tour: step 1 of N with Next and Skip, moving on when the visitor clicks the highlighted element, and it can pause for a side question and resume.
JivoChat: Partly. JivoChat offers video calls in the chat, so a person on your team can show a customer something. The GetFoxChat AI Operator does the showing itself: it highlights the element on the page or runs a step-by-step tour, with no one from your team online.
- Video calls let you show customers your products right in the chat.jivochat.com, checked 30 Sep 2026
Where JivoChat has more than GetFoxChat
- WhatsApp, Instagram, Facebook, Telegram, email and Apple Business Chat channels. GetFoxChat is website chat only.Source: jivochat.com, checked 30 Sep 2026
- Phone calls and video calls. GetFoxChat has neither.Source: jivochat.com, checked 30 Sep 2026
- A free plan. GetFoxChat's first month is free, then paid plans only.Source: jivochat.com/pricing, checked 30 Sep 2026
- A mobile SDK. GetFoxChat has no mobile SDK.Source: jivochat.com/pricing, checked 30 Sep 2026
GetFoxChat is website chat. It has no ticketing system, no phone, SMS or WhatsApp channel, and no SSO.
When GetFoxChat is not the right pick
Pick JivoChat if you sell and support across WhatsApp, Instagram, Telegram, email and phone and want all of it in one app, with video calls. GetFoxChat is not the right pick if you need messaging, email or phone channels, video calls, or a free plan. Pick GetFoxChat if you want website chat whose AI operator answers from your own pages and shows visitors where to click.
Switching from JivoChat? JivoChat alternative.
Pricing
| Product | What the pricing page says |
|---|---|
| GetFoxChat | Three plans, Starter, Pro and Agency, each one flat monthly price. Sign up with no card; the first month of any plan is free, and the checkout asks for a card. No per-conversation or per-resolution AI fee on any plan. See pricing |
| JivoChat | See the JivoChat pricing lines above, each linked to JivoChat's page. We do not copy other products' prices: see JivoChat's own pricing page. |
What the GetFoxChat AI Operator does on your site
The GetFoxChat AI Operator (that you name as you like) is website chat that answers from your own content.
- Learns from your own site. It reads your site's public pages to build its knowledge base, and can import published help-center articles from Zendesk, Intercom, Crisp, Help Scout and Freshdesk, or a CSV file.
- Visitor goals. You list why visitors come to your site (buy, book a demo, get support). The operator recognizes the goal from the pages a visitor views and what they click, can offer the first step, such as a tour, and you see how many reached the goal.
- A person when it matters. Visitors can press Talk to a person, and your team replies from the GetFoxChat inbox.
Tested every night, results published
Each night the operator is asked real questions on our own sites, and each answer is checked: that it answered, that it gave the right link, and that it pointed at the right button or started the right tour. Last run 27 September 2026: 145 of 145 questions passed across 4 sites. These are our own four sites, and the page shows one night of results so far, so this is not yet a trend.
| Site | Last run, 27 September 2026 |
|---|---|
| foxplug.com | 27 of 27 passed |
| getfoxchat.com | 29 of 29 passed |
| groupfinds.com | 38 of 38 passed |
| mentionfox.com | 51 of 51 passed |
Full results, question by question: getfoxchat.com/proof.
Pages we checked
JivoChat changes its pages. We re-check every source monthly and update this page when a fact changes. Spotted something out of date? Email support@getfoxchat.com.