GetFoxChat
GetFoxChat vs LiveChat
As of October 26, 2026, LiveChat lists its messaging channels as the chat widget, Facebook, Instagram for Business, SMS, email, in-chat voice, video and screen-sharing, WhatsApp Business, a chat page and Apple Messages for Business (LiveChat's own page, September 27, 2026).
GetFoxChat and LiveChat, feature by feature
Each LiveChat cell links the page on LiveChat's own site that shows it (hover for the words found there) and the date we checked; "Not found" means we did not find it on their pages, not that it cannot exist. Prices are left out: see our plans.
| Feature | GetFoxChat | LiveChat |
|---|---|---|
| Lights up the spot on the page it is talking about | Yes: Rings the exact button, link or field in its answer our page | Not found on their pages (checked 20 Oct 2026) |
| Step-by-step guided tours | Yes: Walks a visitor through a task one step at a time, across pages our page | Not found on their pages (checked 20 Oct 2026) |
| Answers from your own pages | Yes: Reads your site and help articles and answers from them our page | Yes: AI Agent learns from your site pages, posts, files and help articles. their page (checked 20 Oct 2026) |
| Replies in the visitor's language | Yes: Answers in the language the visitor writes in our page | Yes: Multilingual support on higher plans, 48 languages. their page (checked 20 Oct 2026) |
| Spam kept out of the inbox | Yes: Spam is filtered and filed under its own inbox filter our page | Yes: Built-in ticket antispam and blocking of chat users. their page (checked 20 Oct 2026) |
| Walkthrough video recorder | Yes: Record a how-to by clicking through it, no code our page | Not found on their pages (checked 20 Oct 2026) |
| Changelog or product announcements | Yes: in-app announcements on the pages you choose, and your AI Operator answers what shipped from your own changelog our page | Not found on their pages (checked 20 Oct 2026) |
| Install on WordPress, Wix, Shopify, Webflow, Framer | Yes: WordPress, Wix, Shopify, Webflow, Framer | WordPress, Wix, Shopify, Webflow Framer: not found on their pages (checked 20 Oct 2026) |
| Free plan or free trial | Yes: First month free on every plan our page | Yes: 14-day free trial, no credit card; no free plan seen. their page (checked 20 Oct 2026) |
| Integrations | Yes: Slack alerts; imports from Zendesk, Intercom, Crisp, Help Scout and Freshdesk; site-builder plugins our page | Yes: more than 200 tools their page (checked 20 Oct 2026) |
Where GetFoxChat is ahead: it lights up the spot on the page it is talking about, and it walks visitors through a task step by step; we did not find that on LiveChat's pages (checked 20 Oct 2026). Where LiveChat is stronger: a large marketplace of 200+ apps and deep Shopify selling, with product cards and add-to-cart inside the chat.
LiveChat sells live chat for support and sales teams, priced per person, with channels such as Messenger, WhatsApp and Apple Messages for Business. GetFoxChat is website chat whose AI operator answers from your own pages and shows visitors where to click. Every LiveChat fact below is quoted from LiveChat's own pages and linked.
How this page is made: each LiveChat line below is taken from LiveChat's own public pages, with a link to the page and the date we checked it (30 Sep 2026). If we could not read something on LiveChat's pages, we do not state it.
What does LiveChat offer, by its own pages?
Who it is for
- LiveChat says it is designed for B2B SaaS companies and ecommerce stores.livechat.com, checked 30 Sep 2026
How it installs
- LiveChat has a dedicated WordPress plugin.livechat.com/marketplace/apps/wordpress, checked 30 Sep 2026
Languages
- The chat widget is available in 48 languages, with support for right-to-left languages such as Arabic and Hebrew.livechat.com/pricing, checked 30 Sep 2026
- Visitors can be routed automatically to agent groups that know their language.livechat.com/pricing, checked 30 Sep 2026
Pricing
- Starter tracks up to 100 visitors, keeps 60 days of chat history and has 1 user.livechat.com/pricing, checked 27 Sep 2026
Trial and free plan
- LiveChat has a free 14-day trial with no credit card required.livechat.com/pricing, checked 27 Sep 2026
AI agent
- LiveChat offers reply suggestions for agents drawn from imported knowledge sources; the number of sources depends on the plan.livechat.com/pricing, checked 27 Sep 2026
Inbox and helpdesk
- Chat tools include a message sneak-peek, canned responses, chat tags, rich messages and file sharing.livechat.com/features, checked 30 Sep 2026
- Reports cover chats, agents, customers and ecommerce, with data export.livechat.com/features, checked 30 Sep 2026
- Team management includes agent accounts, groups, chat supervision, agent roles and a chat limit.livechat.com/features, checked 30 Sep 2026
Channels
- The Business plan adds a work scheduler, staffing prediction, agent performance reporting, and SMS and Apple Messages for Business.livechat.com/pricing, checked 27 Sep 2026
- LiveChat lists its messaging channels as the chat widget, Facebook, Instagram for Business, SMS, email, in-chat voice, video and screen-sharing, WhatsApp Business, a chat page and Apple Messages for Business.livechat.com/features, checked 27 Sep 2026
Other
- Enterprise adds a white label chat widget, single sign-on (SSO), HIPAA compliance and service level agreements.livechat.com/pricing, checked 27 Sep 2026
- Sales features include customer data, product cards, ecommerce integrations and a goals and sales tracker.livechat.com/features, checked 30 Sep 2026
- LiveChat lists 200+ integrations in its Marketplace.livechat.com/features, checked 30 Sep 2026
- Engagement tools include targeted messages, eye-catchers, chat buttons and routing rules.livechat.com/features, checked 30 Sep 2026
Showing visitors around the page: does LiveChat do it?
GetFoxChat: When the answer is a button, link or field on the page, the operator scrolls to it and draws a ring around it with a short note, instead of describing where it is. For a task with several steps, the operator runs a guided tour: step 1 of N with Next and Skip, moving on when the visitor clicks the highlighted element.
LiveChat: Partly. LiveChat lists in-chat voice, video and screen-sharing, which lets an agent on your team show a visitor something live. The GetFoxChat AI Operator does the showing itself: when a visitor asks how to do something, it highlights the element on the page or runs a step-by-step tour, with no one from your team online.
- LiveChat lists in-chat voice, video and screen-sharing among its messaging channels.livechat.com/features, checked 27 Sep 2026
Where does LiveChat have more than GetFoxChat?
- Facebook, Instagram, email, WhatsApp Business, SMS and Apple Messages for Business channels. GetFoxChat is website chat only.Source: livechat.com/features, livechat.com/pricing, checked 27 Sep 2026
- Voice, video and screen-sharing inside the chat. GetFoxChat has none of these.Source: livechat.com/features, checked 27 Sep 2026
- Team tools such as a work scheduler, staffing prediction and agent performance reports. GetFoxChat does not offer these.Source: livechat.com/pricing, checked 27 Sep 2026
- Single sign-on and HIPAA compliance on Enterprise. GetFoxChat does not offer these.Source: livechat.com/pricing, checked 27 Sep 2026
- Product cards and a goals and sales tracker for ecommerce. GetFoxChat does not show product cards or track sales.Source: livechat.com/features, checked 30 Sep 2026
GetFoxChat is website chat. It has no ticketing system, no phone, SMS or WhatsApp channel, and no SSO.
When is GetFoxChat not the right pick?
Pick LiveChat if you have a team of agents who chat with visitors across many channels, with scheduling, staffing and performance reports. GetFoxChat is not the right pick if you need social, SMS or Apple Messages channels, voice or video in the chat, or SSO and HIPAA compliance. Pick GetFoxChat if you want website chat whose AI operator answers from your own pages and shows visitors where to click.
Switching from LiveChat? LiveChat alternative.
Pricing
| Product | What the pricing page says |
|---|---|
| GetFoxChat | Three plans, Starter, Pro and Agency, each one flat monthly price. Sign up with no card; the first month of any plan is free, and the checkout asks for a card. No per-conversation or per-resolution AI fee on any plan. See pricing |
| LiveChat | See the LiveChat pricing lines above, each linked to LiveChat's page. We do not copy other products' prices: see LiveChat's own pricing page. |
What the GetFoxChat AI Operator does on your site
The GetFoxChat AI Operator (that you name as you like) is website chat that answers from your own content.
- Learns from your own site. It reads your site's public pages to build its knowledge base, and can import published help-center articles from Zendesk, Intercom, Crisp, Help Scout and Freshdesk, or a CSV file.
- Visitor goals. You list why visitors come to your site (buy, book a demo, get support). The operator recognizes the goal from the pages a visitor views and what they click, can offer the first step, such as a tour, and you see how many reached the goal.
- A person when it matters. Visitors can press Talk to a person, and your team replies from the GetFoxChat inbox.
Tested every week, results published
Every week the operator is asked real questions on our own sites, and each answer is checked: that it answered, that it gave the right link, and that it pointed at the right button or started the right tour. Latest complete run, 13 October 2026: 90 of 148 questions passed across 4 sites. These are our own four sites. More than half of the misses in that run were how-to questions that should have started a step-by-step tour; the proof page shows every answer, misses included.
| Site | Latest complete run, 13 October 2026 |
|---|---|
| foxplug.com | 16 of 27 passed |
| getfoxchat.com | 19 of 29 passed |
| groupfinds.com | 29 of 38 passed |
| mentionfox.com | 26 of 54 passed |
Full results, question by question: getfoxchat.com/proof.
Pages we checked
LiveChat changes its pages. We re-check every source monthly and update this page when a fact changes. Spotted something out of date? Email support@getfoxchat.com.